Terms and conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.telugualliance.com (the "Website") or Telugu Alliance Matrimony app.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE APP OR WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website or app or the TA (Telugu Alliance Matrimony) Services. The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

In these Terms, references to "TA member" shall mean the end user accessing the App/Website/TA services, its contents or using the TA Services offered. TA member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for "TA member". "TA Services" means a collective reference to the Telugu Alliance service.


You understand and acknowledge that Telugu Alliance Matrimony (TA) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. TA is a brand owned by 3Eyed Software Solutions which owns, retains and has complete rights in TA and the TA Website /App/ TA Service.

TA acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of TA’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. TA offline store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of TA are classified broadly on the basis of language and region for the ease and convenience of its member / customer. TA Members are provided with free/paid access for searching profiles from the database of TA, as per the partner preference set by you (on the Website/Applications -(App) and you can shortlist the profiles in which you are interested .

1. Eligibility :

A) TA Membership and rights of admission is reserved solely for:

I. Indian Nationals & Citizens.

II. Persons of Indian Origin (PIO).

III. Non Resident Indians (NRI).

IV. Persons of Indian Descent or Indian Heritage

V. Persons who intend to marry persons of Indian Origin.

B) Further in capacity as TA member you confirm that you are :

I. 21 years or above

II. If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".

III. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin

C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in TA Website/App on behalf of them or is accessing the TA Website/App on behalf of them implies that you have taken their consent for their profile creation in TA and for accessing the TA Website/App.

2. Registration

A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters .We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if TA requires additional details you agree to provide it.

B. If at any point of time TA comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, TA shall have full right to suspend or terminate (without any notice) your TA membership and forfeit any amount paid by you towards TA membership fee and refuse to provide TA service to you thereafter.

C. TA also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the TA members in their profile.

D. Registration of duplicate profiles of the same person is not allowed in TA Website/App. TA shall have full right to suspend or terminate (without any notice) such duplicate profile.

E. You acknowledge and confirm that your registration with TA and the usage of TA services is with the bonafide intention of marriage and not otherwise. TA Membership is restricted strictly to the registered TA individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of TA and nor use the TA Service or TA members data for any commercial purpose, and TA reserves its right to initiate appropriate legal action for breach of these obligation.

3. Account Security

You are responsible for safeguarding the confidentiality of your TA login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons.. You agree to accept responsibility for all activities that occur under your account.

4. Role and Responsibility of TA>

A. TA reproduces your details once you register on our website /App on "as is as available" basis and also share your profile with other registered TA members.

B. TA's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.

C. The profile search conducted by any TA member and the matches shown thereof are automatically generated by TA.

D. TA does not prohibit any TA member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.

E. TA cannot guarantee or assume responsibility for any specific results from the use of the data available from the TA service.

F. TA shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.

G. TA cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the TA servers.

H. Men who have paid membership can see the contact details of all women.

I. TA do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

5. Role and Responsibility of TA Member

A. Any information / data required by TA for using the TA services shall be provided by the TA Member, as and when so sought by TA.

B. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. TA shall not be liable for short coming due to any misrepresentations made by any of its TA members.

C. You are required to verify the credentials of the prospect and we shall not be liable for any misbehavior/ misrepresentations made by the Prospect to you during video call.

D. To get better search results, TA Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and TA shall retain their right under clause 2 (b) of this terms and conditions.

E. TA members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and TA shall retain their right under clause 2 (b) of this Terms and conditions.

F. TA Members are advised to refrain from:

G. Entering into any financial transactions with prospects. TA Members shall not seek financial help or provide financial help from / to the other TA Members

ii. Using abusive language when they communicate with the other TA Members

iii. being discriminative or using racial comments etc.

iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

v. violating any law for the time being in force.

vi. From mentioning details of other matrimonial services while sending personalized messages

H. TA Members are expected to be cautious of prospects who ask for favors, money etc. or call from multiple phone numbers, only interact over phone, doesn't come forward for face-to-face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

I. The TA members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/app

J. If the TA Member fails to update in TA website/App, any change in the particulars furnished in their profile/ then the TA membership may be suspended by TA at its sole discretion.

K. TA member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate TA for removal/deletion of their profile.

L. TA Members agree to use secure devices, software and networks in a private place for accessing the TA services.

M. TA member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in TA Website/App.

N. TA Members shall not probe, scan or test the vulnerabilities of the TA Website/App or any network connected to the Website/App nor breach the security measures instituted by TA.

O. TA members are expected to approach Telugu alliance customer support to resolve their complaints and grievances and shall not air their grievance/complaints in social media.

6. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:

Email ID : customersupport@telugualliance.com


LIG 581, KPHB colony

Hyderabad, 500072

7. Disputes between Members

A. TA Members are solely responsible for the communications (through any medium) with prospect or vice versa. TA expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any TA members inter se via e-mail, chat, interaction, Whatsapp or any other medium of communication between TA members either using website /App or otherwise.

B. TA has no obligation, to monitor any such disputes arising between the TA members, and TA shall not be party to any such dispute/litigation etc.

8. Content Right

A. You agree that all content of TA belong to 3Eyed Software Solutions

B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the TA profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by TA paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to TA, you hereby grant TA a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the TA's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.

C. While TA does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, TA may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants TA may at its sole discretion put restriction on any TA member to other member's communications.

D. TA reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.

9. Third Party website

A. TA member understand and agree that TA may allow third parties to put up advertisements on the TA app/Website and TA does not control the contents of such third party advertisement on the TA app/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

B. The TA members agrees and understands that TA may also allow third parties to provide TA members services on the website/App like horoscope matching etc., and TA may also collect the payment for such third party services to you, and TA in this regard can have revenue sharing arrangement with such third party, however in no event shall TA be liable to you for such third party services.

C. TA reserves the right to add/delete/alter/modify/suspend any or all the TA Services at any time as it may deem fit, without notice. The TA members are expected to see the change on the Website/App.

10. Limitation of liability

A. TA or its Office bearers shall under no circumstances be liable or responsible to the TA member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ TA services.

B. TA informs you that the exchange of profile(s) through or by TA should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the TA member, from/ or by TA.

C. Notwithstanding anything to the contrary contained herein, TA's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to TA, for any specific TA paid package, and no further.

11. TA / TA or its office bearers shall under no circumstances be liable, if any, for the TA member entering into financial transaction with any other TA Member or any third party.

12. TA or its office bearers shall under no circumstances be liable, if any, for any TA members not responding/reciprocating when you approach them for matrimonial alliance

13. Class Action Suits

You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with TA. Further neither you nor TA agrees to class arbitration.

15. General

In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the TA services as per clause 2 (b) of these terms and conditions.

Notwithstanding anything contained herein, TA reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on TA/website/App (once such instance come to TA notice) in order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. TA also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our TA website/App as a means of communication while sending messages to other TA members regarding their profile identity in other matrimonial websites.

16. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS . Similarly, you cannot access the already viewed TA member(s) contact information unless you renew your account.

7. Disclaimer

A. Your access to and use of the TA Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, TA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TA does not warrant that the Website/App, its servers, or e-mail sent from TA are free of viruses or other harmful components. TA will not be liable for any damages of any kind arising from the use of this TA Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. TA does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using TA services (both paid and free).

C. Notwithstanding anything contrary contained anywhere, under no circumstances, TA shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

i. any act or omission done by TA/payment gateway/alliance partner etc.;

ii. any untrue or incorrect information submitted by you or on your behalf;

iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from TA);

iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;

v. any cyber-crime attempted or committed by anyone and

vi. any incident of force-majeure or 'act of god'.

vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.

viii. Using/availing of third-party services namely horoscope matching services etc. and for paying them through the Website.

ix. TA shall not be liable for the outcome of during any interaction in a meeting, call, SMS, chat, email or social media posts at any point of time

x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

D. You expressly agree that your use of this Website/App is at your sole risk.

E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app.

18. Indemnity

By using our TA services you agree to defend, indemnify, and hold harmless TA, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by TA. This defense and indemnification obligation will survive in perpetuity.

19. Termination

A. We/ TA in good faith reserve our right to terminate your TA membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you

I. seek physical / financial favors from our other registered members or

II. have provided incorrect information on our website/App or

III. have committed any fraudulent/ unlawful/ illegal activities through the use of our website/App or

IV. have violated this Terms and conditions or

V. have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another TA member created a profile on our website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who’s profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,

B. If TA receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.

20. Mode of Payment

Payment made by cash / cheque / Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ would be in accordance with the prevailing RBI guidelines. Activation of paid TA service shall be subject to realization of the said payment.

21. Refund and Assignment

A. The payments made by any TA member to TA by way of membership / renewal fee / auto renewal are treated as non-refundable.

B. TA member shall not assign or transfer your TA membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and TA shall retain their right under clause 2 (b) of this terms and conditions.

C. Payment once made for TA services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

22. Membership Packages

Membership amount is as mentioned below.

1) 500 Rs which is valid for 3 months for seeing details of up to 5 matches

2) 900 Rs which is valid for 3 months for seeing details of up to 10 matches

3) 1200 Rs which is valid for 3 months for seeing details of up to 15 matches

4) 2100 Rs which is valid for 6 months for seeing details of up to 30 matches